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How We Protect Your Privacy on 1scr888

We handle your account details, payment information and gameplay data with the same care we put into every transaction.

Encryption on all depositsPayment data never sharedAccount access you control
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1scr888 How We Protect Your Privacy on 1scr888
PRIVACY SUPPORT

Contact Us About Your Data

If you have questions about how we handle your personal information or want to review what we hold about you, our support team is ready to help. Reach out through the channels below and we will respond within two business days.

Team online

Email Support

Send us a request at [email protected]. Include your username and account email so we can locate your record quickly and securely.

Live Chat

Open a chat session from your account dashboard. Ask about your data, request a copy of your information, or raise any privacy concern in real time.

Account Settings

Visit your account privacy controls to review permissions, adjust marketing preferences, and manage how your data is used within 1scr888.

DATA HANDLING PRACTICES

How We Keep Your Information Safe

Security is built into every step of your account lifecycle. From the moment you deposit via Touch 'n Go or GrabPay through to withdrawal verification, we log, encrypt and audit your data.

Encryption & Storage

All personal and financial data travels through encrypted channels and sits in protected databases. Payment details are tokenised so even our internal staff cannot see full card or account numbers.

Cookie & Tracking Consent

We use cookies to keep you logged in, remember your preferences, and understand how you navigate the lobby. You can adjust cookie permissions in your browser; some features may work differently if you disable them.

Account Access & Verification

Your login credentials are hashed and verified on every session. We request additional verification when you withdraw or change account details to ensure no one else can access your funds.

Data Retention Policy

We retain your account details and transaction history for as long as your account is active. After closure, records are kept for the timeframe required by local regulation, then securely deleted.

Third-Party Data Sharing

We do not sell or share your personal data with external marketers or advertisers. We share payment information only with our licensed processors to settle deposits and withdrawals.

Changes & Your Rights

You can request a copy of your data, ask us to correct inaccuracies, or request deletion where the law allows. Contact [email protected] to submit a formal request and we will respond within 30 days.

Common Questions About Your Data

Below are answers to the privacy questions we hear most often from players in Malaysia and across our platform.

We collect your name, email, date of birth, phone number and address when you open an account. We also record your payment method (Touch 'n Go, GrabPay, Boost or FPX), deposit and withdrawal history, and gameplay activity within our lobby.

Your payment details are encrypted immediately upon entry and transmitted through secure, industry-standard channels. We never store full card numbers or bank credentials on our servers; instead, we use tokenised references that only our licensed payment processors can decrypt.

We do not share your personal data with marketers, advertisers or data brokers. We share payment information only with our licensed payment processors and financial partners to complete deposits and withdrawals.

We retain your data for the minimum period required by law. Account closures are logged and records are securely stored for regulatory purposes, then deleted. You can request deletion details from our privacy team.

Yes. Send a request to [email protected] with your username and account email. We will compile a copy of your personal data and send it to you within 30 days. You can also request corrections or deletions where permitted by law.

We hash your password and verify it on every login. For withdrawals and sensitive changes, we request additional verification such as email confirmation or a one-time code. We also monitor for unusual login patterns and will alert you if we detect suspicious activity.

We maintain security audits and monitoring systems to detect and prevent breaches. If a breach occurs, we notify affected users and relevant authorities as required by law. We recommend changing your password and contacting our support team if you suspect your account has been compromised.

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